Privacy Policy

Last Drop Surf Hostel ("Last Drop", "we", "us", or "our") runs a surf, skate and yoga hostel in Taghazout Bay, Morocco, and operates the website at lastdropsurfhostel.com. We respect your privacy and are committed to handling your personal data with care.

This Privacy Policy explains what personal information we collect when you visit our website, make an enquiry, or book and stay with us, how we use it, who we share it with, and the rights you have over your data.

2.1 Information You Give Us

We collect the details you provide when you enquire, book, or communicate with us:

2.2 Information We Collect Automatically

When you browse our website we automatically collect some technical information, such as your device and browser type, approximate location, IP address and the pages you view. This is collected through cookies and analytics tools (see Section 6).

We collect your information when you:

• Complete a booking or enquiry form on our website
• Contact us by email, WhatsApp, phone or social media
• Subscribe to our newsletter
• Arrive and check in at the hostel
• Browse our website (through cookies and analytics)

We use your personal data to:

• Process and manage your booking and take payment
• Arrange your airport transfers, lessons and excursions
• Keep you safe during surf, skate and yoga sessions, including responding to medical or emergency situations
• Answer your enquiries and send booking confirmations and pre-arrival information
• Send you newsletters and offers, only where you have asked to receive them
• Improve our website, services and guest experience
• Meet our legal, accounting and tax obligations

Where data protection law applies, we rely on the following legal bases: performing our contract with you (to manage your booking and stay), your consent (for marketing emails), our legitimate interests (to run and improve the hostel), and compliance with legal obligations.

Our website uses cookies, which are small files stored on your device. Essential cookies keep the site working, while analytics cookies help us understand how visitors use the site so we can improve it. You can control or delete cookies through your browser settings, though some parts of the site may not work as well without them.

We never sell your personal data. We share it only where needed to run the hostel and deliver your trip, with:

• Our payment provider, to take your payment securely
• Transfer, activity and excursion partners, so they can provide the services you booked
• Trusted service providers such as website hosting, email and analytics
• Authorities or advisers where we are legally required to do so

We use appropriate technical and organisational measures to keep your data safe, including a secure (SSL) website, reputable payment and hosting providers, and limiting access to your information to people who need it to do their job. No method of transmission over the internet is completely secure, but we work hard to protect your data.

We keep your personal data only for as long as we need it: to manage your booking and stay, and afterwards to meet our legal, accounting and tax obligations. When it is no longer needed, we securely delete or anonymise it. You can ask us to delete your data at any time, subject to any records we must keep by law.

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Correct information that is wrong or incomplete
• Ask us to delete your data
• Object to or restrict how we use it
• Receive a copy of your data in a portable format
• Withdraw your consent to marketing at any time

To exercise any of these rights, just email us at privacy@lastdropsurfhostel.com. You also have the right to complain to your local data protection authority.

Our website may link to or embed content from other services, such as maps, videos or social media. These third parties may collect information about you and have their own privacy policies, which we do not control. We are not responsible for their practices, so please review their policies too.

If you have any questions about this Privacy Policy or how we handle your data, get in touch:

We may update this Privacy Policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.